Refund Policy

Last updated: 23 October 2026

1. 14-Day Refund Window

If you are unsatisfied with your Simpleeer digital pass or experience technical issues, you can request a refund within 14 days of purchase. This policy applies to both the Single CV Pass and the 30-Day Job Search Pass, including after you begin using the pass.

2. How to Request a Refund

Contact hello@simpleeer.com within 14 days of purchase. Include the email address used for your order, your order or transaction reference, and a brief description of your dissatisfaction or technical issue so we can locate your payment and assist you.

3. Payment Processing & Your Rights

Payments and orders are securely processed by Paddle.com, our Merchant of Record.

Approved refunds are returned through Paddle to the original payment method. This policy does not limit any statutory consumer rights you may have.